Frequently asked questions

We regularly receive questions about our company and insurance products. Please take a look at the questions below. They may help you find the information you are looking for.
 

Non-life insurance


Which general (non-life) insurance companies are part of Achmea?

What general insurances do your brands offer?

We have several types of non-life insurance products to serve your needs, for example car insurance, property insurance, travel insurance as well as personal liability insurance, or student insurance.

How can I buy an insurance product or make changes to my insurance policy?

We accept our business through intermediaries or directly through our brands: Centraal Beheer, Avéro Achmea, FBTO, Interpolis and Inshared.

How can I file an insurance claim?

We accept insurance claims through intermediaries or directly through our brands: Centraal Beheer, Avéro Achmea, FBTO, Interpolis and Inshared.

How do I file a complaint?

Please get in touch with your intermediary or file you complaint online: Centraal Beheer, Avéro Achmea, FBTO, Interpolis and Inshared.

How do I contact you?

Whatever questions or issues you may have, we will be glad to help you. Please get in touch with our customer service: Centraal Beheer, Avéro Achmea, FBTO, Interpolis and Inshared.