“We have a strong competitive advantage over non-mutual insurers, as we can focus more on the longer term. This among others means that we can really put the interests of our customers first.”
Under Willem van Duin's leadership Achmea is focusing its work strategically around two key concepts: the first is the need to be customer relevant, and the second is to be trend-setting. Insurance is changing, and Willem van Duin and his team know that Achmea must be at the cutting edge.
Read the full article in Magazine Voice: the magazine of the international cooperative and mutual insurance federation.